I ordered some e-codes but received an error email, what do I do?

Oh no, our apologies, let’s get you to the cinema!

We would recommend ensuring you check you have a valid membership and the most upto date version of our app. As always please ensure that you have entered your payment details exactly as they appear on your payment card.

If the issue persists please do contact us with as much information as possible by selecting the "Cinema Query" option on our online form.